Progressive companies understand that today’s technologies allow them to connect with consumers like never before. They have found the “balance” needed to build large, loyal and influential customer communities.
Posts Tagged ‘Online Community Management’
December 7th, 2009
Building Customer Communities Requires Balance
Posted in Brand Building, Customer Relationships, Online Marketing, Reputation Management, Social Media Management, Social Media Marketing 
Tags: Brand Awareness, Community Manager, Customer Relationships, Leveraging, Online Community Management, Online Community Manager, Online Marketing, Reputation Management, Social Media Applications, Social Media Management, Social Media Marketing, Tom's Shoes, Twitter, Whole Foods, Zappos
Tags: Brand Awareness, Community Manager, Customer Relationships, Leveraging, Online Community Management, Online Community Manager, Online Marketing, Reputation Management, Social Media Applications, Social Media Management, Social Media Marketing, Tom's Shoes, Twitter, Whole Foods, ZapposNovember 23rd, 2009
Understanding Online Community Management
Posted in Brand Awareness, Brand Building, Customer Relationships, Interactive Marketing, Online Marketing, Reputation Management, Small Business, Social Media Management, Social Media Marketing, Twitter Tags: Community Manager, Customer Relationships, Jennifer Van Grove, Mashable, Online Community Management, Online Community Manager, Social Media Marketing
Tags: Community Manager, Customer Relationships, Jennifer Van Grove, Mashable, Online Community Management, Online Community Manager, Social Media MarketingCommunity management is slowly gaining recognition and acceptance, however, an understanding of the skill remains vague for many, and it continues to be a topic of discussion and debate.
