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Effective Marketing Vital to Small Business Success

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Loss of jobs through closures and the contraction of large businesses, has forced a shift in economic development policies for towns and cities nationwide. Many communities are recognizing the fruitfulness of encouraging small business start-ups and expansions. Small businesses play a vital role in contributing to a state’s economy and remain a significant source of creating new jobs.  By adopting economic development strategies that promote entrepreneurship, communities are fostering a healthy business climate that allows free enterprise to thrive.

The U.S. Small Business Administration posted the following statistics about the importance of small businesses to the U.S. economy:

  • Represent 99.7 percent of all employer firms.
  • Employ about half of all private sector employees.
  • Pay nearly 45 percent of total U.S. private payroll.
  • Have generated 60 to 80 percent of net new jobs annually over the last decade.
  • Create more than half of non-farm private gross domestic product (GDP).
  • Hire 40 percent of high tech workers (such as scientists, engineers & computer
    workers).
  • Are 52 percent home-based and 2 percent franchises.

In 2007, there were an estimated 27.2 million businesses* in the United States. Census data shows that there were 6.0 million firms with employees and 20.4 million without employees in 2005. Of the 6.0 million firms with employees, it is estimated that 90% of these employ 20 people or less. The resounding number without employees represents the ever growing demographic of the sole proprietor.

There are many things to consider when wanting to start your own business, such as financing, a focused business plan, and developing a customer base. There are many talented individuals who focus solely on offering the best product or service and ignore one very crucial component – developing and following an effective marketing strategy.

The emergence of Web 2.0 – business blogs, search engine optimization, social media sites, social bookmarking and microblogging – has created a powerful, cost-effective way for entrepreneurs to reach a vast audience.

If you are unsure how to properly utilize these tools, we would love to work with you to create a customized social media campaign that advances your brand and meets your objectives. Please contact us today for a consultation, either online or in person.


*
Source: Office of Advocacy estimates based on data from the U.S. Dept. of Commerce, Bureau of the Census, and U.S. Dept. of Labor, Employment and Training Administration.

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Social Media Popularity Outside The U.S.

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We hear lots of buzz about what U.S. companies and marketers are doing through the various social networks. European brands, while not yet as active, are experimenting with social media in some very fun and creative ways.

Corporations such as Cadbury and Vodafone created interactive games and contests, where clues were delivered via Twitter, Facebook or YouTube. German automaker Volkswagen and Switzerland’s Nestlé are engaging consumers by asking questions through banner ads, and inviting them to reply via Twitter.

European companies are quickly recognizing the viral power of engaging customers through the various social media applications. It is proving to be an inexpensive way to build awareness for their brand and an effective form of advertising.

For more information about the fun online environments these companies are creating, please refer to the complete article by Kerry Capell, as posted on BusinessWeek.com.

You can find it here.

~

Photo of Prague, Czech Republic provided courtesy of Robyn A. Marquis


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Social Media and Your Employees

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Being socially responsible has changed drastically from the days when mom taught us to mind our Ps and Qs, and take our shoes off when entering the neighbor’s house.

Homes, schools, workplaces and individuals are socially connected to the world today through computers and mobile devices. Every day, millions of people are generating content on the internet, and companies would be blind to think that their employees are not participating in at least some of the more popular social networks.

Whether you are a large corporation that handles your social media in-house, or a small company that outsources it to a social media manager, establishing a few basic principles of responsible use of social sites is a wise decision. These rules should apply to the CEO of a corporation or the small business owner as well.

In an article recently posted on Forbes.com, Joshua-Michéle Ross of O’Reilly Radar provided some great guidelines on integrating social media in the workplace. You can read the article in its entirety here.


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Leveraging the Power of Facebook

Facebook_Friends_CookoutWhen Facebook first came online back in 2004, I viewed it, as I know many other people did, as a personal communication site for the college age demographic. I remember my daughter telling me about being “face-booked” by a childhood friend who had moved away, or a former classmate who had gone to college in another state.

Due to their high accessibility and relative ease of use, more people began to utilize internet based sites to form relationships, not only for personal, but for political and business use as well. A shift was created in how people were locating, reading and sharing news, information and content. This union of sociology and technology has become known as social media. Facebook, one such social media site, has kept pace with and emerged as a global giant in this changing trend.

Facebook is free for individuals and businesses to join. The individual user sets up a “Profile” where they can share information about themselves, become “Friends” with other users, and there is even a chat feature for real-time communication. Each time a friend posts their status, new pictures, or an item of interest, it is visible to you through the news feed function.

Businesses can set up a Facebook “Page” which is publicly available and accessible for indexing by search engines. Businesses invite individuals to become a “Fan” of their page, and benefit from viral growth through the fan’s recommendation of the business to other friends. Through the news feed, businesses can push information out to their fan base. Any individual that is a friend of that fan, can also see the information the business distributes. Other ways to form relationships and promote your business on Facebook include:

  • Joining Networks which are based around a region, workplace or school;
  • Joining or creating Groups relative to your industry or niche;
  • Utilizing the Events application to broadcast an upcoming event or gathering;
  • Creating your own fun Application that friends and fans can interact with, sponsored by your company;
  • Purchasing targeted ads based on CPC or CPM basis (cost per clicks or impressions).

Like many, I originally joined Facebook to make connections with friends, past and present. I recently attended a cook out hosted by an old chum from my middle school days, and his wife. I had not seen them in 30 years! They are the people, along with another friend who I also reconnected with through Facebook, that you see with me in the picture featured at the top of this post.

I have also made many new friends by connecting with people who have similar interests or are looking to network or cross promote. You simply cannot place a value on the importance of this type of social interaction, both personally and professionally. People want to be known and appreciated, and tend do business with people they trust.

Companies worldwide are leveraging the power of social media sites to improve customer relationships, create interaction, and increase brand awareness. Skittles and Zappos.com are two examples of companies who use their Facebook pages to actively engage with consumers. By making it a more personal experience for the user instead of an outward marketing ploy, Skittles and Zappos have earned priceless credibility and gained a very loyal fan/customer base.

Regardless of a company’s size, product or service, creating or enhancing their online presence through social media should be an important component of their overall marketing strategy. With resounding statistics, such as the ones below, it is easy to see why Facebook has become an integral part of social media marketing campaigns for businesses large and small alike:

  • More than 100 million users log on to Facebook each day;
  • The fastest growing user demographic is those 35 years of age and older;
  • More than 6 million users become fans of Pages each day;
  • More than 1 billion pieces of content (web links, news stories, blog posts, notes, photos, etc.) are shared each week;
  • More than 30 million active user groups exist on the site;
  • More than 50 international translations available on the site, with more than 40 in development;
  • More than 30 million users currently access Facebook through their mobile devices; *

Creative Options Media specializes in assisting individuals and small to mid-size business owners with community building, creative message distribution, and management services across various social media platforms.

Please contact us to begin customizing your social media campaign today.

*Source: Facebook Media Room
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